Uploaded image for project: 'Openmeetings'
  1. Openmeetings
  2. OPENMEETINGS-1942

Error Converting Office Documents- "errors while processing the file"

    XMLWordPrintableJSON

Details

    • Bug
    • Status: Closed
    • Blocker
    • Resolution: Invalid
    • 4.0.5
    • None
    • Converters
    • None

    Description

      See the jpg attachment of the error.

      jodconverter-core-3.0-beta-4 is installed

      jod_path and office_path are defined (see attachments)

      There is nothing in the logs relating to this. (attached)

       

      A also attach a listing of permissions on the installed files and also the systemd service file.

      Specific permissions on jodconverter:

      $ ls /opt/jodconverter-core-3.0-beta-4/lib -l
      total 2064
      rw-rr- 1 openmeeting openmeeting 36174 May 7 2011 commons-cli-1.1.jar
      rw-rr- 1 openmeeting openmeeting 109043 May 7 2011 commons-io-1.4.jar
      -rwxrwxr-x 1 openmeeting openmeeting 69810 Aug 21 2011 jodconverter-core-3.0-beta-4.jar
      rw-rr- 1 openmeeting openmeeting 45944 May 7 2011 json-20090211.jar
      rw-rw-r- 1 openmeeting openmeeting 55616 Jun 19 2011 juh-3.2.1.jar
      rw-rw-r- 1 openmeeting openmeeting 108323 Jun 19 2011 jurt-3.2.1.jar
      rw-rw-r- 1 openmeeting openmeeting 256521 Jun 19 2011 ridl-3.2.1.jar
      rw-rw-r- 1 openmeeting openmeeting 1415815 Jun 19 2011 unoil-3.2.1.jar

       

      Attachments

        1. 0.0.0.0_access..2018-10-01.log
          155 kB
          No Bicycle
        2. 23526192-d144-4dbb-b9dc-acbca8fa76bc.jpg
          54 kB
          No Bicycle
        3. jod_path.jpg
          24 kB
          No Bicycle
        4. office_path.jpg
          23 kB
          No Bicycle
        5. openmeetings.log
          178 kB
          No Bicycle
        6. openmeetings.service
          0.5 kB
          No Bicycle
        7. permissions.txt
          2 kB
          No Bicycle
        8. red5.log
          39 kB
          No Bicycle

        Activity

          People

            solomax Maxim Solodovnik
            nobicycle No Bicycle
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: